04 · Digital Product

KVF

A personal trainer from Texas with a real audience and no product to sell it. Courses had no structure, videos had no platform, customers had nowhere to purchase. This is not a website project — it's a digital product built from a person's expertise.

Business Problem

Revenue capped by Instagram — no product structure, no platform, no purchase path

My Role

Branding, identity, product packaging, program structure, purchase flow, platform design & build

Team

Direct collaboration with the founder-trainer; solo design & build

Outcome

A paid digital product with applications and course purchases

01 · Business Problem

An audience is not a business

Kasey had reach, trust, and expertise — all locked inside Instagram. Workout courses existed as content, not as products. Premium videos had no home. When a follower was ready to pay, the answer was "DM me." The audience scaled; the business couldn't.

Before

Expertise without a product

  • All discovery, trust, and sales inside one Instagram account
  • Courses = scattered content, no structure or pricing
  • Payments negotiated in DMs, videos delivered ad hoc
  • Zero owned marketing channels
After

A structured paid digital product

  • Branded platform where visitors discover, understand, and buy
  • Programs packaged with structure, pricing, and a trial week
  • Paid video-course experience with progress tracking
  • Owned mailing list built by the registration gate
02 · Customer Journey

The platform is the funnel

The information architecture wasn't decorated with a shop — it is the sales funnel. Every screen has one job in the journey:

01
Instagram

The audience arrives from her feed — brand photography keeps Kasey recognisable

02
Landing

Programs packaged as products: structure, outcomes, pricing

03
Try

Free trial week with progress tracking — experience before payment

04
Purchase

Email-gated registration → passcode → purchase flow

05
Membership

Video platform: courses, progress tracking, content that sustains trust

Design decision

The email gate does two jobs at once: it controls access to premium content and builds the first marketing channel the business actually owns.

03 · Platform Overview

The product, on its shelf

kaseyvittofitness.com — [CONFIRM live URL]
KVF platform — homepage
  1. First screen sells the transformation, not the trainer's biography
  2. Programs presented as products — cards with structure and clear pricing paths
  3. Trial week is the primary CTA — lowest-friction entry into the funnel
  4. Brand photography throughout — the person stays central, the product stays structured
KVF brand photography — Kasey KVF identity application KVF platform — program pages
Brand overview: identity, photography direction, and platform built as one system — the audience follows Kasey, so the brand had to feel like her at scale.
04 · Purchase & Membership Flow

From follower to member in four screens

Program page

Offer packaged with structure and outcome — "what you get, what changes"

Email registration

Visitor receives a passcode and link — access controlled, list grows

Purchase

Paid access to the full program — a real transaction, not a DM negotiation

Membership experience

Embedded video courses with progress tracking — paid content that feels like a product

05 · Mobile Experience

Built for where the audience actually is

The audience arrives from Instagram on a phone. Every step of the journey — discovery, trial, registration, purchase, video playback — was designed mobile-first.

KVF mobile — home
KVF mobile — programs
KVF mobile — membership
KVF mobile — blog
One journey, four screens: home → program → membership → content. Nothing on mobile is a shrunken desktop page.
06 · Result

Personal expertise became a product that sells itself

The shipped platform closed the loop Instagram never could: visitors discover the trainer, understand the offer, purchase access, and consume premium content — in one owned system, with applications and course purchases flowing through it. The mailing list gave the business its first owned marketing channel.

"Before: 'DM me for the program.' After: a product that sells and delivers itself."

Revenue and list-size figures are the client's private data — outcomes stated qualitatively. [CONFIRM if any number can be published.]

Role

Brand, product packaging, funnel, platform design & build

Platform

Squarespace, extended past standard limits with custom code

Deliverables

Identity, website, purchase flow, paid video platform, blog

Status

Shipped — live product

07 · Lessons

Design the business model, then the pages

The most valuable design work happened before any screen: deciding what is free, what is gated, what is paid, and how a visitor moves between those states. Once that architecture existed, the visual design had a job to do — and did it.

Related: Social Organizer — communication architecture; the Design Archive — identity systems and web products.

Behind the Decisions

Why it was built this way

Decision
Trial week as the front door
Reason

Fitness is bought on belief. Letting people experience the method — with progress tracking — converts better than any sales page.

Decision
Email gate before free content
Reason

One mechanism, two jobs: access control for premium content and the first marketing channel the business actually owns.

Decision
The person stays the brand
Reason

The audience follows Kasey, not a logo. The system structures her presence instead of replacing it.

Decision
Mobile designed first, desktop second
Reason

The entire funnel starts on a phone inside Instagram. Every step was designed for that reality, not adapted to it.